A+ Virtual Assistant|Executive Assistant|SMM|Canva Pro

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

March 9th, 2017

Profile Description

With over 10 years of diverse professional experience, I bring a rich skill set spanning customer service, administrative support, data analysis, marketing, and specialized roles in inventory purchasing and event management. My career includes 3 years in the BPO industry as a Credit Card Specialist and Fraud Analyst, along with 7 years as a Freelance Virtual Assistant, during which I expanded into multiple areas of expertise.

In the BPO sector, I developed a strong foundation in customer service and fraud detection, where I was responsible for resolving complex issues, identifying risks, and ensuring compliance with industry standards. My ability to manage high-pressure situations while maintaining excellent customer service was key to my success.

As a Freelance Virtual Assistant, I've supported clients in various industries, including roles as an:

Executive Assistant, where I handled scheduling, correspondence, and administrative duties for top-level executives. 

I also served as an Investor Relationship Manager, managing client communications, handling portfolio updates, and building strong, ongoing relationships with investors.

My work as a Marketing Virtual Assistant included digital marketing support such as content creation, graphic designing using Canva, writing captions and descriptions, social media management, and email campaigns, while;

My E-commerce VA experience involved managing product listings, inventory, order processing, and customer support to help businesses succeed online.

One of my standout roles was as a Ticket Inventory Purchaser/Ticket Puller, where I was responsible for securing inventory for high-demand sports and concert events from the primary (Ticketmaster/Livenation, AXS, Evenue, Ticketweb, Eventbrite, MLB, SeatGeek, Etix, etc). This role required me to carefully analyze market demand, perform pricing analysis to ensure competitive ticket pricing, and manage inventory effectively. I handled data entry tasks, including registrations, price maps, tracking, and managing ticket sales to ensure events ran smoothly and profitably.

I am highly adaptable, detail-oriented, and possess a deep understanding of various industries and tools that improve operational efficiency. Whether working independently or as part of a team, I am committed to delivering exceptional results and adding value to any project or role I undertake.

[ TOOLS PROFICIENT/FAMILIAR WITH: ]

• Microsoft Office 365 (Word, Excel, PowerPoint) 
• Google Suite/Workspace (Docs, Sheets, Slides, Calendar, Drive) 
• Email Management Tools (Outlook, GMail)
• Project Management Tools (Asana, Trello, ClickUp) 
• Communication Tools (Teams, Google Meet, Slack, Zoom, WhatsApp, Basecamp, Upgrade to see actual info)
• Graphic Design/Content Creation Tools (Capcut, Canva).
• Artificial Intelligence (ChatGPT, Alwrite AI, QuillBot, Jasper, Otter Ai)
• Email Marketing Tools (MailChimp) 
• CRM/others (Zillow, Upgrade to see actual info, Airtable, Freshworks, Zendesk, Georgias, Shopify)