Customer Chat & Email Support, Amazon/Shopify/Etsy VA, SMM

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

November 10th, 2024 (3 days ago)

Member Since

March 8th, 2017

Profile Description

Customer Service Expert with 8 years of solid experience and 4 years as an eCommerce Virtual assistant. I manage customer service and end-to-end processes for eCommerce marketplaces such as Amazon, Shopify, and Etsy. I am a highly organized and hard-working individual who would like to secure employment with a reputable company, where I can utilize my skills and expertise to the maximum. I look forward to an interview with you and the opportunity to create and grow as your new Customer Service/ Ecommerce Virtual Assistant. 

Amazon VA - FBM/DropshippingCustomer serviceOrder fulfillmentTracking order shipmentProduct ListingInventory ManagementManaging returns/refundCoordinating with vendors about an order issue. 

Amazon VA - FBA/Private LabelCustomer serviceCreating multi-channel fulfillment orderInventory ManagementMonitoring or removing negative feedbackChecking reviewsCreating FBA shipmentCreating Coupons & DiscountsRequest removal orders, reconciliation, and other FBA shipment issuesCalling FBA Support for blocked listing, suspended, and reporting Hijackers/CounterfeiterMonitoring hijackerManual product researchManychat messagingZendesk tickets support.Shopify VAShopify Store set-upBasic Shopify theme customizationBasic logo and Graphic DesignProduct SourcingProduct listing, description, image editingOrder ManagementCustomer serviceManaging returns/refundAdding Tags/Upgrade to see actual info Media Upgrade to see actual info Facebook Ads & CreativeHubSpot ticket supportEtsy Admin VAListing products on EtsyAdding images, titles, tags, and other attributesCustomer ServiceOrder ManagementSocial Media PostingBasic FB ads & creativesCreating marketing ads and discount promotions within EtsyCreating own designs using canvasUploading pre-made designs to Printify, Printful, SPOD, or similar.

Training for Social Media ManagementTraining course for Social Media, Basic Website & content creation. Basic Photo & Video Editing.