EXPERIENCED VA -- From Daily Task to Customer Service

Overview

Looking for full-time work (9 hours/day)

at $11.00/hour ($2,178.00/month)

Bachelors degree

Last Active

September 16th, 2024 (3 days ago)

Member Since

March 7th, 2017

Profile Description

With over 7 years of experience, I excel in Sales, Customer Service, Technical Support, and Training Specialist roles.

I can efficiently manage high call volumes, assess customer needs, and provide training.

I'm skilled in delivering accurate and complete information using the right methods/tools.

I specialize in building rapport, clarifying inquiries, and ensuring customer satisfaction.

I'm adept at resolving technical issues and identifying and investigating user problems.

I can handle calendar and email management, utilizing booking software like Calendly.

I'm proficient in general administrative tasks, making me a versatile asset to your business.

As a Training Specialist, I have the capability to deliver comprehensive training, supervise agents, and provide coaching based on identified opportunities, enhancing team performance.

I'm more than just a virtual assistant; I'm your dedicated partner in business, a dependable resource for all your professional needs.

My availability:
08:00 AM to 08:00 PM Eastern Standard Time [EST]
05:00 AM to 05:00 PM Pacific Standard Time [PST]
09:00 AM to 10:00 PM London time [GMT]
09:00 PM to 08:00 AM Philippines [PHT]
Available 5 days a week, Monday to Friday