Overview
Looking for full-time work (8 hours/day)
at $5.50/hour ($968.00/month)
High school diploma
Last Active
February 16th, 2025 (4 days ago)
Member Since
March 5th, 2017
Profile Description
I’m a professional with over 15 years of experience in the BPO industry, specializing in team management, client relations, and operational efficiency. I’ve led teams, managed schedules, resolved salary disputes, and overseen hiring, training, and professional growth, all while ensuring KPIs and SLAs are consistently met.I’m skilled in using Microsoft Office, Google Workspace, and CRMs like Salesforce, Zendesk, RightNow, and Jira to streamline operations and deliver results. My experience includes roles as a Technical Support Program Manager and Team Lead at Intralinks, where I focused on optimizing performance and creating detailed client reports.With a background in technical support and a foundation in nursing studies from the University of Santo Tomas, I bring a versatile skill set and a results-driven approach to every role I take on.
Top Skills
Other Skills
Basic Information
- Age
- 48
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Batangas, Batangas
- Tests Taken
- IQ
- Score: 129
- DISC
- Dominance: 40
- Influence: 16
- Steadiness: 16
- Compliance: 29
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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