Customer Service
Chat and
Answer products and services inquiries
Handle billing concerns, refunds, disputes, returns, replacements, and exchanges
Handle customer complaints
Customer follow up
Escalations
Effective communication skills
E-commerce (Shopify, WooCommerce)
Navigate through Shopify and WooCommerce orders
Handling chargebacks
Manage order fulfillment, order and tracking status
Drop shipping (AliExpress, Dropified, CJ Dropshipping, Dsers)
Creating shipping labels
Update shipping information
Edit order information
Managing returns, refunds and replacements
Product listings (Shopify)
Update/create filters
Product description
Uploading product images/videos
Manage/organize the frontend and backend
Create tags for collections
Market research
Basic SEO optimization
Ad Launching
Pinterest Ads
Pinterest Pins
Real Estate
Training and certification for Real Estate Virtual Assistance Course
Worked in a US-based real estate company for two years
CRM management (Zillow, Boomtown, Follow up Boss, Ylopo)
Creating and sending MLS
Data entry
Client information research
Inbound calls / front desk phone receptionist
Data Entry
Organized data from one CRM to another
Expert in Excel and Google Sheets
Manage files in Google Drive, OneDrive, Dropbox, and other online storage apps
Data Research
Social Media Management
Post scheduling
Graphics and Designs
Canva premium
Basic photo and video editing
Communication Skills
Excellent English writing and speaking skills
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.