Teresa

Customer Service and Email Support Champion

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 10th, 2024 (2 days ago)

Member Since

March 1st, 2017

Profile Description

I have been in the customer service industry for over 10 years and have had a chance to work with the best from the largest Telecommunications company in USA and Australia like Sprint Nextel and Telstra in a BPO. I worked on the front line of the business, I handled billing, sales, basic troubleshooting, and complaints handling for Telstra and Bigpond. 
My Upwork profile speaks about my journey, my references, work history, and client feedback as a freelancer, which I take pride in when applying for a position.
I am confident with my skill-sets on:
? Customer Service Operations? Shopify Expert? Dropshipping and Order Fulfillment? Social Media Moderation? Ticketing Systems? Administrative Support and Tasks
Experience in Software for Ticketing/CRM
? Zopim? Zendesk? Salesforce? Ring Central? Freshdesk? Klaviyo? Gmail? DelightChat? ManyChat? Hubspot
E-commerce? Shopify? Amazon?Stripe?Clover? Google Suite? CJ Dopshipping? CheckoutChamp
Team Channel for Communication
? Slack? WhatsApp? Skype? Zoom? Hangouts? MS Teams

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Personal Assistant

Experience: Less than 6 months

Other Skills

Real Estate » Appointment Setting

Experience: Less than 6 months

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Email Marketing

Marketing » Content Creation » Blogging

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Content Management

Office and Administration » Data Entry

Marketing » Direct Mail Marketing

Basic Information

Age
43
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  110
English
C1(Advanced)
Uploaded ID
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