Customer Service Specialist | Team Lead

Customer Service Specialist | Team Lead | Trainer

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associate in Arts / BS Computer Science

Last Active

August 5th, 2023 (503 days ago)

Member Since

February 26th, 2017

Profile Description

I am a self-motivated and progress-driven with an extensive 10 years background with Customer Service Specialist. With a long-standing record of initiative and innovation, I have developed and executed strategies that I believe will bring value to your company.

I exercised skills in customer service, organization and process development and consistently contributed to team efforts and organizational improvements. I am open-minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in time-management and collaborative work. I enjoy brainstorming and coordinating efforts to achieve a common goal.

Skills:

Familiar and experienced with Zendesk
Familiar and experienced with Salesforce
Familiar and experienced with Asana
Familiar with Oracle RightNow
Strong written communication
Strong verbal communication
Ability to work independently and with minimal supervision
Knowledgeable in MS Office
Ability to multitask multiple systems, screens, and task during customer contacts
Ability to learn and adapt to new software technologies
Time management and adherence to schedules
Meets and surpass expectations

Client satisfaction is my priority. Please feel free to contact me, it will be an honor to work for you.