Virtual Assistant | Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 4th, 2024 (today)

Member Since

February 23rd, 2017

Profile Description

Enthusiastic | Creative | Innovative
As a Customer Service representative, my duties and responsibilities are the following:
*making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
*Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
*is responsible for providing outstanding customer service, creating an exceptional shopping experience, completing point of sale transactions inclusive of credit and loyalty program enrollment, and delivering a clean, neat, and easy-to-shop environment.
*This position is also responsible for unpacking new merchandise when delivered, replenishing merchandise as needed, ensuring markdowns are taken in a timely and accurate manner, setting up and removal of signs as directed for promotional events, and picking and packing fulfillment orders.
*Provide an exceptional customer shopping experience by ensuring both the in-store and online customers are always the #1 priority.
*Execute price changes in a timely and accurate manner to include marking correct markdown/markup price on merchandise, using correct price change labels, conducting random price audits to ensure selling price is correctly reflected on the merchandise, and communication of pricing issues to supervisor
*Execute merchandising, fulfillment, RFID, and reverse logistics tasks timely and accurately to include placement of merchandise to standards, movement of fixtures and merchandise for seasonal sets, stockroom maintenance and organization, replenishment to the sales floor, collection and transport of picked fulfillment orders to appropriate processing areas; preparing and returning BOPS/SDD orders; RFID tag up events, cycle counts, display audits and tagging standards; processing and packing of damages, non-congruent transfers, store initiated transfers, return to vendor and mark out of stock merchandise
*Adhere to Asset Protection and inventory control and compliance procedures
*Perform these functions in an efficient manner; flex between tasks as directed by a Supervisor.