Katrina

Customer Service Representative Quality Assurance Analyst

70 ID PROOF
Verified
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Overview

Looking for full-time work (9 hours/day)

at $6.00/hour ($1,188.00/month)

Associates degree

Last Active

March 20th, 2025 (yesterday)

Member Since

March 15th, 2025

Profile Description

Efficient customer service professional with 6+ years of experience in call center services. Adapt in handling 50+ calls /emails daily while consistently resolving client issues smoothly and quickly. Committed team player, wanting to be a part of renowned organization to contribute towards the growth of the organization based on my expertise and to further my personal capabilities by learning from the new exposure within the structed framework of the organization.

Top Skills

Experience: 5 - 10 years

Experience: 1 - 2 years

Write, maintain and update from time to time a manual of standard operating procedures and quality control checklist. Monitor inbound and outbound call and emails responses to assess associate’s demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.

Experience: Less than 6 months

Other Skills

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 1 - 2 years

Basic Information

Age
33
Gender
Female
Website
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Address
San Jacinto, Pangasinan
Tests Taken
IQ
Score:  103
English
C1(Advanced)
Government ID
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