Respond to customer inquiries through chat,
Resolve customer issues in a timely and efficient manner.
Document customer interactions and update customer records.
Collaborate with internal teams to address customer concerns.
Stay updated on product knowledge and company policies.
Identify and escalate complex issues to appropriate departments.
Provide feedback to improve customer support processes.
Experience: Less than 6 months
Multitasking Managa multiple chats simultaneously
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Mike Killen
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.