Joana
Property Manager | Airbnb Team Lead |CSR
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Not Specified
Last Active
March 15th, 2025 (4 days ago)
Member Since
February 17th, 2017
Profile Description
I was with the BPO industry for over 7 years and handled different international accounts in customer service.
I worked with Airbnb as a Case Manager/Subject Matter Expert/Team Lead (4 yrs)
Experienced Property Manager and Co-host handling multiple properties across different platforms. (2 yrs)
-Responding to guest's messages (calls/texts/emails)
-Assisting guests with any issues during their stay
-Creating a house manual
-Handles resolution complaints
-Handles review disputes
-Completes guest reviews and responses
-File resolution claims
-Listing a property
-Coordinate with the cleaning and maintenance team
-Hospitable
-Hostaway
-Guesty
-Hostfully
-Breezeway
-Pricelabs
-Superhog
-Ring Central
-Openphones
-Slack
-Teams
-Lock Apps (August, Yale, Schlage, etc.)
-Monday
-Asana
-Notion
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan CIty
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 45%
- Influence: 31%
- Steadiness: 15%
- Compliance: 11%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.