VIRTUAL ASSISTANT | AIRBNB & CUSTOMER SERVICE SPECIALIST
Detail-oriented, proactive, and customer-focused Virtual Assistant with a strong background in Airbnb support, customer service, and listing management. I have extensive experience assisting both hosts and guests by handling reservations, dispute resolution, refunds, account troubleshooting, and policy compliance, ensuring smooth operations and top-tier service.
What I Bring to the Table:
- Airbnb & Hospitality Support – Managing reservations, cancellations, refunds, and guest concerns efficiently.
- Listing & Account Management – Creating, updating, and optimizing Airbnb listings for better visibility and bookings.
- Customer Service Excellence – Handling inquiries with professionalism, empathy, and quick problem-solving.
- Technical Assistance – Helping customers navigate platforms and troubleshoot service issues.
- Dispute Resolution & Policy Compliance – Mediating conflicts while ensuring platform guidelines are followed.
- Time Management & Organization – Effectively handling multiple tasks while maintaining high service standards.
- Communication & Multitasking – Engaging clearly and effectively across multiple channels.
I am tech-savvy, adaptable, and solution-driven, thriving in fast-paced environments where attention to detail and efficiency matter. My goal is to enhance guest experiences, streamline Airbnb operations, and contribute to your business’s success.
Let’s work together to take your Airbnb or customer service operations to the next level!
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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