I have 6 years of experience in Customer Service assisting U.S. and Canadian customers. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I am willing to learn and will fully familiarize myself with the product in order to provide the best possible support. I also have 2 years experience in Virtual Assistant with a strong attention to detail. I enter data into spreadsheets, computer forms and other documents and am deeply familiar with CRM softwares, such as Salesforce, Zoho, Trello and Zendesk. I am precise and accurate with a typing speed of 50 words per minute. I am deadline driven and work hard to complete assignments in a timely manner.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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