Ether
Quality Assurance Analyst, Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.80/hour ($844.80/month)
Associates degree
Last Active
March 20th, 2025 (today)
Member Since
March 8th, 2025
Profile Description
With over twelve years of experience as a Quality Assurance Analyst, I have honed my analytical and problem-solving abilities, equipping me with the skills necessary to excel in this role. In my previous position, I was responsible for auditing agent calls, pinpointing opportunities to improve customer service, and formulating strategies to optimize operational efficiency. This role required a keen eye for data analysis, the ability to identify trends, and the skill to present actionable insights to management. My experience has not only deepened my understanding of business processes and data analysis techniques but has also reinforced the critical importance of clear, concise communication in driving continuous improvement
Top Skills
Office and Administration » Google Docs
Experience: Less than 6 months
Office and Administration » Google Sheets
Experience: Less than 6 months
Office and Administration » Microsoft 365 » SharePoint
Experience: Less than 6 months
Other Skills
Office and Administration » Microsoft Excel
Experience: 10+ years
Office and Administration » Google Forms
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 10+ years
Office and Administration » Microsoft Outlook
Experience: Less than 6 months
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 111
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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