Jan

STR/Airbnb VA, Property Management Assistant, Customer Service

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.40/hour ($1,302.40/month)

High school diploma

Last Active

November 7th, 2024 (yesterday)

Member Since

February 12th, 2017

Profile Description

I have experience working as an Operations Manager for a short-term rental company, where I managed guest communication, coordinated with cleaners, contractors, and staff, and collaborated with property managers and landlords. I also contributed to sales, marketing, and process improvements and developed skills in report generation and creating trackers.Before this, I worked in a BPO company for 4 years starting in 2019. As a Team Leader of 15 agents, I handled coaching sessions, QA audits, supervisor-level emails, business reports, and other tasks assigned by Operations and Project Managers. I began my career there as a Customer Service Representative for 2 years.During college, I worked part-time as a tutor and content writer. I have strong English writing and verbal skills, am familiar with tools like Zendesk and Salesforce, and have experience with Google Docs, Sheets, and PowerPoint. I also have fast typing skills and am eager to learn new things.

Top Skills

Customer Support

Customer Support » Email Support

Other Skills

Marketing » Copywriting

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Personal Assistant

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Customer Support » Phone Support

Customer Support » Content Management

Office and Administration » Transcription

Office and Administration » Email Management

Basic Information

Age
28
Gender
Female
Website
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Address
Bay, Laguna
Tests Taken
IQ
Score:  121
DISC
Dominance: 40%
Influence: 11%
Steadiness: 27%
Compliance: 22%
English
C2(Advanced/Mastery)
Uploaded ID
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