As a skilled Data Content Moderator and Technical Support Representative, I bring a unique combination of attention to detail, technical troubleshooting, and customer service experience. I have a proven track record of effectively managing large volumes of content, ensuring compliance with company policies and community guidelines. I am also well-versed in providing excellent technical support, resolving user issues, and assisting clients in navigating technical problems.
Experience: 2 - 5 years
Experience: 2 - 5 years
Provided customer service and troubleshooting for major telecommunications companies such as Frontier and Comcast, resolving technical issues related to internet connectivity, network problems, and hardware setup. Networking & Hardware Troubleshooting: Gained hands-on experience with Netgear products, offering technical assistance with routers, modems, and network configurations to enhance customer satisfaction. Customer Interaction: Managed inbound and outbound support calls, guiding customers through troubleshooting steps, ensuring prompt resolution of issues, and maintaining high customer satisfaction.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
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