Jither

Data & Content Moderator and Technical Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

March 18th, 2025 (today)

Member Since

February 26th, 2025

Profile Description

As a skilled Data Content Moderator and Technical Support Representative, I bring a unique combination of attention to detail, technical troubleshooting, and customer service experience. I have a proven track record of effectively managing large volumes of content, ensuring compliance with company policies and community guidelines. I am also well-versed in providing excellent technical support, resolving user issues, and assisting clients in navigating technical problems.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Provided customer service and troubleshooting for major telecommunications companies such as Frontier and Comcast, resolving technical issues related to internet connectivity, network problems, and hardware setup. Networking & Hardware Troubleshooting: Gained hands-on experience with Netgear products, offering technical assistance with routers, modems, and network configurations to enhance customer satisfaction. Customer Interaction: Managed inbound and outbound support calls, guiding customers through troubleshooting steps, ensuring prompt resolution of issues, and maintaining high customer satisfaction.