Executive & Admin Assistant | CSR

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 14th, 2024 (today)

Member Since

February 10th, 2017

Profile Description

I am an accomplished Virtual Executive Assistant and Customer Service Specialist with over five years of experience supporting executives, small business owners, and high-growth companies. My background spans various industries, where I’ve consistently enhanced operations, increased customer satisfaction, and streamlined administrative processes. I excel in managing calendars, coordinating client communications, and ensuring smooth daily workflows.
Key Skills:
Executive & Administrative Assistance: Skilled in calendar management, travel arrangements, and inbox management to keep executives on track.
Customer Support: Proven track record in email, chat, and phone support, achieving a customer satisfaction rating of 95.4% in a recent role.
Project & Team Management: Experienced in leading teams and managing client projects, with a history of improving team efficiency and productivity.
CRM Proficiency: Adept with CRM tools (HubSpot, Kajabi, etc.) for effective client relationship management and data analysis.
Social Media & Email Marketing: Hands-on experience with LinkedIn management and Kajabi for email campaigns to enhance customer engagement.

I am highly adaptable, quick to learn new tools, and bring a proactive approach to problem-solving and client relations. I’m committed to delivering top-notch support tailored to the unique needs of each client. 

Let’s connect to see how I can help streamline your operations and achieve your business goals.