Mark

Customer Support Representative

95 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $18.00/hour ($3,564.00/month)

BS Psychology

Last Active

September 23rd, 2024 (5 days ago)

Member Since

February 9th, 2017

Profile Description

I've been working in the BPO industry for 8 years now. I have background in Quality Assurance, Technical Support, Email and Chat support and Customer Service representative for respected companies here in the Philippines. I've been a subject matter expert and QA department. I've handled different accounts from Telco to Car Rentals. I also have a bit of a background in outbound sales since it is required to up-sell in my previous job. I am conversant with Microsoft applications, salesforce, 3C Logic, salesforce, Zendesk, and Avaya. I can work as a team and as an individual, I would be glad to share my experiences and knowledge to my co workers. 

Top Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Marketing » Email Marketing

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Sales Support

Marketing » Telemarketing

Marketing » Copywriting

SEO

Real Estate » Lead Generation

Office and Administration » Transcription

Office and Administration » Translation

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Travel Planning

Basic Information

Age
35
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  121
DISC
Dominance: 34%
Influence: 43%
Steadiness: 17%
Compliance: 5%
English
B2(Upper Intermediate)
Uploaded ID
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