My professional journey began in 2018 when I was selected to join our local government unit (LGU) and initially assigned as an Accounting Clerk at Butuan Medical Center. I quickly demonstrated my versatility and was then entrusted with a role as a PhilHealth Clerk. In 2022, I took on a new challenge in Health Emergency Services (HEMS), where I further honed my skills. That same year, I transitioned to the Department of Social Welfare and Development (DSWD) as a Social Welfare Administrative Aide, expanding my expertise in public service. In 2025, I reached a new milestone in my career by being hired as a Bank Teller at BPI, where I continue to grow professionally.
Experience: 2 - 5 years
PhilHealth Clerk Butuan Medical Center | 2018 – 2022 • Processed PhilHealth claims and assisted in ensuring compliance with relevant regulations. • Managed records, verified patient details, and communicated with patients regarding their coverage and claims status. • Worked collaboratively with healthcare professionals to streamline administrative processes. Accounting Clerk Butuan Medical Center | 2018 • Performed financial record-keeping, processed invoices, and maintained ledgers in an efficient and accurate manner. • Assisted in budgeting and forecasting, providing support for financial reporting. • Ensured adherence to internal policies and external regulations.
Experience: 1 - 2 years
Social Welfare Administrative Aide Department of Social Welfare and Development (DSWD) | 2022 – 2025 • Supported administrative functions within the department, including managing documentation and assisting with social welfare programs. • Coordinated with various stakeholders and handled public inquiries with professionalism and empathy. • Contributed to the smooth execution of DSWD’s community outreach and welfare initiatives.
Experience: Less than 6 months
Bank Teller BPI (Bank of the Philippine Islands) | 2025 – Present • Responsible for processing customer transactions, managing cash flow, and ensuring the accuracy of deposits and withdrawals. • Provide excellent customer service and resolve inquiries promptly to maintain high satisfaction levels.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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