Joshua

Team Leader | Customer Support | Virtual Assistant

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

February 21st, 2025 (yesterday)

Member Since

February 9th, 2017

Profile Description

Are you seeking a reliable, customer-focused professional to enhance your business’s support experience?

With over four years of experience in customer service and two years in leadership roles, I bring a results-driven approach to delivering outstanding support. I specialize in phone, email, and chat support, ensuring customers receive prompt and effective assistance. My expertise includes technical support, outbound calling, and administrative tasks, allowing me to efficiently handle inquiries, resolve issues, and enhance customer satisfaction. 

Skills: 
Customer Service 
Phone Communication 
Technical Support 
Online Chat Support 
Cold calling 
Outbound call <8efe80624d780eba0c6493ec45140364>Email Support 
Administrative Tasks 
Leadership Skill 
Multitasking 
Basic Go High-Level Skill 
Basic Product Listing: Shopify

Tools I'm Familiar with: 
•Customer Support: Zendesk, Intercom
???Email Management: Google Mail, Outlook
•Data Entry: MS Office (Word, Excel, PowerPoint), Google Workspace (Google Doc, Google Sheets, Google Form
• Photo/Video Editing: Canva, CapCut, Facebook Reels/Story, Instagram Reel/Video/Carousel
•Project Management: Google Calendar 

Let’s work together to build strong customer relationships and drive your business forward!

Let’s connect and elevate your customer support today! 

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Phone Support

Experience: 5 - 10 years

Office and Administration » Team Leadership

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: 1 - 2 years

Marketing » Content Creation » Social Media Content Creation

Experience: 1 - 2 years

E-Commerce » Shopify

Experience: Less than 6 months

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Marketing » GoHighLevel

Experience: Less than 6 months

Basic Information

Age
31
Gender
Male
Website
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Address
Valenzuela City, NCR
Tests Taken
IQ
Score:  125
DISC
Dominance: 30%
Influence: 17%
Steadiness: 46%
Compliance: 7%
English
C2(Advanced/Mastery)
Government ID
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