Rainer

Aspiring VA | Technical Support | Customer Service

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

March 11th, 2025 (yesterday)

Member Since

February 23rd, 2025

Profile Description

I am a highly skilled professional with a strong background in technical support, customer service, and administrative roles, currently looking to expand my expertise into virtual assistance and freelancing. My experience includes product support, website security, hosting services, domain management, and customer retention. I have a solid foundation in troubleshooting DNS, website, e-commerce, and hosting server issues and expertise in website monitoring, firewalls, and backup solutions.
With a proven track record in email, chat, and phone support, I excel in providing tailored solutions to meet customer needs. Additionally, I bring skills in presentation design, office administration, and social security procedures. My leadership experience includes training new hires and providing floor support.
I am eager to apply my diverse skill set to virtual assistant and freelance opportunities, offering high-quality service in administrative tasks, customer support, and technical assistance.
Key Skills:
? Virtual Assistance & Administrative Support
? Technical Support (Web Hosting, DNS, Website Security)
? Customer Service & Retention Strategies
? Billing & Account Management
? Ticketing Systems & Email/Chat Support
? Website Monitoring, Firewalls & Backup Solutions
? Presentation Design & Data Management

Top Skills

Office and Administration » Admin Data Processing

Experience: Less than 6 months

Handled data entry, organization, and processing of administrative records to ensure accuracy and efficiency. Maintained databases, managed documentation, and assisted in generating reports for compliance and operational support.

Office and Administration » Data Analytics

Experience: 6 months - 1 year

Processed and reviewed records related to member/customers/products cost, and transactions. Provided administrative support by generating reports, ensuring data accuracy, and assisting with documentation for compliance and audits.

Office and Administration » Microsoft Power Point

Experience: Less than 6 months

Other Skills

Basic Information

Age
27
Gender
Male
Website
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Address
Gasan, Marinduque
Tests Taken
IQ
Score:  99
DISC
Dominance: 32
Influence: 5
Steadiness: 27
Compliance: 37
English
C2(Advanced/Mastery)
Government ID
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