Ma.

Customer Experience Marketing Manager, Digital Media Senior Analyst, Customer Su

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Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Bachelors degree

Last Active

February 28th, 2025 (today)

Member Since

February 23rd, 2025

Profile Description

I craft data-informed strategies that enhance the customer journey. With a strong digital marketing and customer experience background, I apply a meticulous, analytical approach to improving customer interactions across various touchpoints.
My expertise lies in integrating cross-channel messaging to create cohesive experiences that foster trust and strengthen client relationships. This strategic vision, paired with a dedication to results and deep customer insights, propels our team toward setting new benchmarks of excellence within the mortgage sector.

Top Skills

I specialize in designing sophisticated, data-informed marketing strategies that elevate the customer journey from initial engagement to long-term loyalty. With a focus on aligning cross-channel messaging and optimizing customer touchpoints, I aim to ensure a streamlined, impactful experience that resonates deeply with clients. I bring a strategic vision to customer experience, ensuring every campaign and interaction reinforces trust, strengthens client relationships, and adds measurable value to our brand.

Experience: 2 - 5 years

As a Platinum Support of Google Ads Billing, we're handling business to business client pacing. Our goal is to provide the best customer service to all clients (both agency and advertisers) who's using Google Ads as their platform to run their Ads. We're assisting clients in their billing issues such as chargebacks, disputes, discrepancies and others. We communicate to our clients or account managers via chat/email/inbound or outbound.

Other Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Basic Information

Age
28
Gender
Female
Website
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Address
QUEZON CITY, METRO MANILA
Tests Taken
IQ
Score:  98
DISC
Dominance: 45%
Influence: 16%
Steadiness: 16%
Compliance: 23%
English
B2(Upper Intermediate)
Government ID
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