Customer Service Specialist | Phone, Chat & In-Person Support
Dedicated Customer Service Specialist with 3 years of experience providing exceptional support across phone, chat, and in-person interactions. Skilled in handling diverse accounts, resolving customer inquiries, and ensuring high satisfaction through effective communication and problem-solving.
With a strong ability to manage customer concerns, troubleshoot issues, and provide accurate information, I thrive in fast-paced environments and prioritize delivering a positive customer experience. My goal is to build lasting customer relationships by offering efficient, friendly, and solution-driven support.
???? Core Skills:
? Multi-Channel Customer Support (Phone, Chat, In-Person)
? Conflict Resolution & Problem-Solving
? Customer Relationship Management
? Fast-Paced & High-Volume Environments
? Active Listening & Effective Communication
Passionate about delivering top-tier customer service and ensuring customer needs are met with professionalism and care.
Lead Generation Specialist | B2B Prospecting & Data Research
Detail-oriented Lead Generation Specialist with expertise in B2B prospecting, company research, and contact data collection. Skilled in identifying key decision-makers, gathering accurate company details, and ensuring businesses connect with the right opportunities.
With a strong background in data mining, web research, and CRM database management, I help businesses build a strong pipeline of potential clients. My ability to find and verify high-quality leads ensures sales teams have the right information to close deals effectively.
???? Core Skills:
? Company Research & Data Collection
? Contact List Building (Company Name,
? Lead Qualification & Verification
? CRM & Database Management
? Web Research & Data Mining
Passionate about helping businesses grow by delivering high-quality, accurate leads for better conversions. Let’s connect!
Experience: 2 - 5 years
Skilled in handling diverse accounts, resolving customer inquiries, and ensuring high satisfaction through effective communication and problem-solving. With a strong ability to manage customer concerns, troubleshoot issues, and provide accurate information, I thrive in fast-paced environments and prioritize delivering a positive customer experience. My goal is to build lasting customer relationships by offering efficient, friendly, and solution-driven support.
Experience: Less than 6 months
Skilled in identifying key decision-makers, gathering accurate company details, and ensuring businesses connect with the right opportunities.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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