Lead Generation, Social Media Intern, Administrative assista

Lead Generation Expertise: Experienced in identifying and qualifying leads through Shopify tools and social media prospecting, particularly while working with Ben Labs. Skilled in analyzing market trends, gathering prospect data, and building lead databases to drive business growth. Known for streamlining lead generation processes and delivering high-quality, conversion-ready leads that support sales and marketing objectives.

Assisted in monitoring social media channels and activities across platforms such as Facebook, Twitter, and Instagram to maintain engagement and consistency. Played a vital role in managing the University Recreation’s social media content calendar, ensuring posts were scheduled effectively and aligned with key events. Developed an in-depth understanding of each platform’s features, trends, and best practices to maximize reach. Known for collaborating with teams, adapting content to audience preferences, and contributing to successful campaigns.

Data Coordinator Expertise: Skilled in organizing, managing, and processing large sets of data using Excel, Google Sheets or Google Drive, and the Ben Labs system. Experienced in data entry, data cleaning, and compiling reports for team use and decision-making. Proficient in utilizing database management tools to track, update, and streamline data processes. Known for attention to detail, ensuring data integrity, and contributing to efficient workflows by maintaining organized and up-to-date information.

Skilled in reconciling accounts payable transactions, ensuring accuracy and compliance with financial records. Experienced in verifying and processing invoices, resolving discrepancies, and ensuring timely payments to vendors. Proficient in creating detailed reports that track outstanding balances and highlight potential issues. Known for attention to detail, maintaining organized financial records, and contributing to smooth financial operations.

Experienced in creating comprehensive accounts payable reports that track expenditures, outstanding invoices, and payment statuses. Skilled in analyzing financial data to identify trends and ensure accuracy in reporting. Proficient in utilizing accounting software to generate reports, and adept at presenting clear, actionable insights for management.

Telco Customer Service Expertise: Experienced in providing exceptional customer service in the telecommunications industry, handling inquiries, troubleshooting issues, and offering technical support. Skilled in addressing customer concerns related to services, billing, and product features while maintaining a high level of professionalism and empathy. Proficient in utilizing CRM systems to track customer interactions and ensure timely follow-ups. Known for resolving issues efficiently, building strong customer relationships, and contributing to customer satisfaction and retention.