Jollibee

IT Support / Technical Helpdesk Analyst

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Overview

Looking for part-time work (4 hours/day)

at $9.24/hour ($812.70/month)

Bachelors degree

Last Active

March 6th, 2025 (3 days ago)

Member Since

February 10th, 2025

Profile Description

Technical Helpdesk Analyst is a professional who provides technical support and assistance to clients of computer systems, software, and hardware issues.

Top Skills

Experience: 5 - 10 years

I have been in experienced in ITO industry as a Technical Support or Service Desk Analyst for 5 years and 7 months (Level 1 to Level 2). • Have basic knowledge in IT services; Admin and ticketing tools; ServiceNow, ARweb Admin, and etc. • Knows Basic Troubleshooting MS Office Application: MS Word, MS Excel, MS Outlook, MS Excel; • Knows Troubleshooting virtual machine/s such as; Amazon Workspace/Cloud pc issues; • Knows Troubleshooting iOS/Android Intune and Intelligent Hub enrollment issues; • Can install/uninstall software; • Knows Basic Troubleshooting in VPN/Network/Printer issues; • Good Customer Service Skills; • Can work with less supervision; • Can work under pressure.

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
Talisay City, Cebu
Tests Taken
None
Government ID
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