I am currently part of the CSP team who handles Microsoft concern for our clients.
I used to work for Microsoft as concierge who assist administrators with their Microsoft concern.
I worked for 5 years as level 2 service desk
Experience: 10+ years
I have over 10 years of experience in the technical field, during which I have successfully resolved a wide range of issues.
Experience: 10+ years
With over 10 years of experience in the BPO industry, I have honed my communication skills to ensure clarity and understanding for clients.
Experience: 5 - 10 years
Having been a Microsoft support specialist for nearly 10 years, I am well-versed in their products and processes.
Experience: 5 - 10 years
I have handled different types of Excel issues and I am familiar with the product.
Experience: 5 - 10 years
I have handled different types of Word issues and I am familiar with the product.
Experience: Less than 6 months
I have handled multiple Outlook/Exchange online issues and I am familiar with the product
Experience: 5 - 10 years
I have handled multiple SharePoint scenario and I am familiar with the product
Experience: 5 - 10 years
I have handled different types of Power point issues and I am familiar with the product.
Experience: 2 - 5 years
I have experience managing a small off-phone team with my previous employer, and I served as the second-in-charge of a team at another company.
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