E-commerce Customer and Admin Support

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

January 16th, 2025 (2 days ago)

Member Since

January 30th, 2017

Profile Description

"We don't have to be perfect to start, we have to start to be perfect" That is what I realized over the years of working with different companies.
Before I started freelancing, I worked as a customer service representative in BPO for more than 3 years. I have been involved with quality assurance, customer service, and sales in the past years serving the customers in the best way I could. I have proven knowledge of conflict resolution, customer communications, and customer needs assessments.

I started freelancing in the year 2017 and have established myself with good knowledge as an inside sales agent with a specialization in circle prospecting, nurturing, contacts management, appointment setting, and email management with a focus on customer service and sales. Those years that I spent with the previous job I took gave me the confidence and expertise in providing stellar service.

Aside from being in customer support, I also have experience in doing research in one of the national claims filing companies in the US. We looked for the creditor's information using the case number provided and send it to the client once it was validated. That work teaches me to become reliable, focused, and organized.

I also have a certificate in E-commerce Masterclass that I believe would help me in doing my work.

My aim is to leverage my skills to successfully fill the virtual assistant role in your business. I work professionally and I am committed to exhibiting individual and organizational efforts for success. My well-founded expertise and positive attitude are fundamental values that I will contribute. I am self-motivated and resourceful and treat everyone with mutual respect.