Email Chat support - Resolved an average of 50+ tickets daily.
Social media (comment moderation) - Reviewed and moderated 1,000+ user comments daily across social media and forums, ensuring adherence to community guidelines and platform policies.
Having completed these task in the past years, I became efficient in using the following tools/ application/ platforms.
Canva
MS Powerpoint & Google slides
Facebook
Spreadsheets
Google Chrome, Mozilla Firefox
Gmail
Google Docs & Google sheet
Ms office applications
Grammarly
Thanks for taking the time to review my profile. If you need a reliable virtual assistant who's ready to tackle tasks with enthusiasm and efficiency, look no further! I'm eager to bring my skills to your team and help you succeed. Let's connect and make things happen!
Experience: Less than 6 months
Customer support - Handled 100+ customer inquiries daily via live chat, maintaining an average response time of under 1 minute and a 98% satisfaction rate.
Experience: Less than 6 months
Social media (comment moderation) - Reviewed and moderated 1,000+ user comments daily across social media and forums, ensuring adherence to community guidelines and platform policies.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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