Rachel

Customer Service Representative/Technical Support Specialist

70 ID PROOF
Verified
contact
mark as hired

Overview

Looking for part-time work (4 hours/day)

at $7.10/hour ($624.80/month)

Bachelors degree

Last Active

February 27th, 2025 (4 days ago)

Member Since

January 26th, 2025

Profile Description

I worked in the BPO industry for many years. I am an experienced customer service representative/technical support specialist. With a strong background in inbound and outbound sales as well. While working for these roles, I stood out for customer satisfaction (CSAT), for going the extra mile, and for getting a high score in QA. I was also noted by trainers for having excellent communication skills. I am confident that with this designation I can definitely deliver. However, I believe that I should continue to grow professionally, so I am currently taking up courses for SMM, email marketing, data entry, Shopify store creation, product research, and listing to equip myself with new knowledge because I want to embark on a new field. I am an aspiring virtual assistant. This is now the direction that I want to pursue, and I'm very passionate about it. I am highly motivated to upskill and offer effective and optimum services to my clients to be. And I'm working to get that chance now.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

I have extensive technical support experience, with a primary focus on internet and mobile services. My background includes troubleshooting, resolving customer issues, and providing expert guidance on various technical matters related to connectivity, hardware, and mobile applications. I am well-versed in delivering efficient solutions and ensuring a positive customer experience through clear communication and technical expertise.

Office and Administration » Email Handling

Experience: Less than 6 months

I have completed a course in email handling plus my own experience in organizing my own email account.

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

I have experience in upselling across several accounts that I managed within the BPO industry.

Basic Information

Age
45
Gender
Female
Website
Sign Up with Pro Account to View
Address
Bago City, Negros Occidental
Tests Taken
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »