Process Inbound and Outbound calls relating to customer
queries.
Taking inbound calls related to customer
queries.
Process customer request as per guidelines.
Adherence to process Quality and Compliance
Guidelines
Call passenger for various issues and work on
application software.
Adherence to Staffing/Attendance metrics.
All deliverables related to staffing adherence
and Attendance is met.
Experience: 2 - 5 years
• Mastery of project instructions. Must have thorough knowledge of how data is to be marked and the required output per project. • Perform tagging, labelling and categorizing of each video clip correctly and accurately. • Perform self-check of tagged clip before approving and sending to Quality Checker and meet quality standards. • Should be able to perfect clips within required target speed. • Submit reports and do other tasks that may be required from time to time.
Experience: 1 - 2 years
Process Inbound and Outbound calls relating to customer queries. Needs to take inbound calls related to customer queries. Process customer request as per guidelines. Adherence to process Quality and Compliance Guidelines. Call passenger for various issues and work on application software. Make outbound calls to customers to provide any various updates. Adherence to Staffing/Attendance metrics. All deliverables related to staffing adherence and Attendance is met.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.