Mary

Customer Service/Order Placer/Appointment Setter

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 6th, 2025 (today)

Member Since

January 16th, 2025

Profile Description

As a dedicated Account Associate Trainer with 4 years of experience in the BPO industry, I specialize in honing agents' skills to help them grow and reach their full potential. My strengths lie n resolving customer inquiries, managing account updates, and providing personalized solutions that enhance the overall customer experience. I am recognized for consistently meeting performance targets and maintaining high satisfaction ratings through effective communication and strong problem-solving abilities.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Served as a chat support representative for both drivers and consumers of an international delivery service, ensuring timely order deliveries. Provided assistance with non-urgent concerns, including payments, account updates, refunds, and general inquiries.

E-Commerce » Order processing

Experience: 1 - 2 years

Receive and process customer orders over the phone, ensuring accuracy in item selection and order details. Additionally, handle outbound communications to place orders directly with merchants

Other Skills

E-Commerce » Logistics Management » Dispatching

Experience: 6 months - 1 year

I manage to outbound technicians who can help customers by searching for available appliance repair services in their area through platforms like Google, Yelp, and other online search engines.

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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