Michelle

Amazon Operations

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

March 30th, 2025 (5 days ago)

Member Since

January 15th, 2025

Profile Description

For the past 8 years I have been in the customer service industry with a mix of customer facing and as a call center agent. My latest company would be at Amazon where I started from Customer Service Representative and got promoted to a Resolution Specialist which handles escalated calls from customers regarding logistics, return, refund and delivery. I provide assistance and knowledge to my colleagues as well. I handle mostly inbound calls, chat and email. I do data entry, web research and email management. I was given a chance to handle the team and oversee business and everyone's performance during my time as a Team Leader. My journey with Amazon has been 4 amazing years.
I've been also a part of Starbucks for 2 years creating excellent coffee and excellent customer service while training new baristas.

Top Skills

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: Less than 6 months

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Basic Information

Age
30
Gender
Female
Website
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Address
Bacoor, Cavite
Tests Taken
None
Government ID
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