I Have at least 8 years experience working as customer service representative and service coordinator My Primary duty is Planning and Scheduling Im also responsible for assessing client requirements and assigning appropriate resources accordingly and to ensure a customer satisfaction
Experience: 5 - 10 years
Ensuring all Client information , service request and technician schedules were currently entered into the system , minimizing errors and ensuring seamless operations, Carefully reviewing work orders to confirm service requirements equipment needs and special instrucion before dispatching technician,keeping track of service deadlines and following up with technicians and client to ensure tasks were completed on time. Verifying that all documentation, including contracts and invoices complied with company policies and regulatory standards , identifying discrepancies in schedules , billing or service logs early on and addressing them promptly to avoid service disruptions
Experience: 5 - 10 years
As a service Coordinator , I managed multiple client requests and service schedules efficiently by implementing strong time management practices, I maintained a detailed service calendar using scheduling , I Prioritized Tasks Based on Urgency , client needs and resource availability , ensuring minimal delays in service
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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