Appointment Setter | Virtual Assistant

Overview

Looking for full-time work (6 hours/day)

at $10.00/hour ($1,320.00/month)

Bachelors degree

Last Active

November 16th, 2024 (today)

Member Since

January 23rd, 2017

Profile Description

Hello there, and thank you for visiting my profile!
I've been in the BPO profession for 7 years. I have a lot of experience dealing with various types of customers, coworkers, and bosses. I handled SALES, TECHNICAL, AND BILLING accounts such as SEARS, BESTBUY, TELSTRA, and COMTRACT COLLECTION, and I also obtained expertise as a Quality Assurance Specialist, doing Coaching, Side by Side Feedback, Quality Talk, Call Monitoring, Call Calibration, and Reporting.
Since 2016, I've worked as a freelance Customer Service Representative, Appointment Setter, Real Estate Web Researcher, and Virtual Assistant. I am proficient at communicating with clients via phone and email. I'm keen to learn how to use any tools that get the job done correctly. Knowledgeable in a variety of web-based platforms and adept in a variety of collaboration tools, including:
- Copper
- Hubspot
- Just call
- Mailchimp
- Wix
- G Suite: Gmail, Google Sheets, and Calendar
- MS OFFICE Suite: Excel, Word, Outlook, and Powerpoint
- Zendesk
- Trello
- Ring Central
- Zopim
- Podio
- Pipeline Deals
- Zillow
- Team Up
- ZOHO
- Skype
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- Salesforce
- Go To Connect