I have been working in the customer service field for 9 years, and in this fast-paced environment, I understand the importance of addressing situations promptly. Over the years, I’ve learned how to handle various customer types and provide accurate, tailored solutions without compromising the company’s values. I aim to be seen as a reliable team player who can work with minimal supervision.
Experience: 5 - 10 years
I manage various types of accounts and interact with customers from around the world.
Experience: 2 - 5 years
As a member of the claims department, I ensure that all details are kept up to date. I guide customers on how to file claims virtually and make sure they understand the process. Additionally, I provide accurate information regarding the current status of their claims.
Experience: 5 - 10 years
As a collections officer, I ensure that customers make timely payments to help drive profit for the company.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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