Monaliza

Virtual Professional | Lead Gen| Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

January 22nd, 2017

Profile Description

As a customer and technical support agent, I have developed exceptional communication skills through handling inbound and outbound calls, chat support, email support, and providing technical assistance. My goal is to deliver excellent customer service by providing timely solutions to customer inquiries and technical issues.I also possess basic graphic design and content creation skills, which I acquired through my trainings in social media management and marketing. I have created various marketing materials such as social media posts, flyers, and posters using Canva.As a cold caller, I am experienced in generating leads, setting appointments, and conducting follow-ups. I can create compelling sales scripts and conduct market research to identify potential customers.Furthermore, I have experience in the healthcare industry as a virtual assistant. I can perform administrative tasks such as appointment scheduling, data entry, and record-keeping. I am familiar with medical terminology.Overall, my diverse skill set and experience in different industries make me a valuable asset to any team. I am a hard-working and detail-oriented individual who is committed to delivering high-quality work. 

Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Advertising » Amazon Ads

Experience: 6 months - 1 year

Advertising » Facebook Ads

Experience: Less than 6 months

Real Estate » Appointment Setting

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 2 - 5 years

Real Estate » Lead Generation

Experience: Less than 6 months

Customer Support » Insurance » Car Insurance

Experience: 6 months - 1 year

Marketing » Social Media Management » Social Media Marketing

Experience: Less than 6 months

Marketing » Classified Ads Marketing

Office and Administration » Email Management

Experience: Less than 6 months

Basic Information

Age
34
Gender
Female
Website
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Address
San Jose del Monte, Bulacan
Tests Taken
IQ
Score:  87
DISC
Dominance: 46
Influence: 26
Steadiness: 15
Compliance: 13
English
C1(Advanced)
Government ID
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