Miramar

Appointment Setter or Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

January 17th, 2025 (80 days ago)

Member Since

January 10th, 2025

Profile Description

An Appointment Setter is responsible for scheduling appointments, meetings, or consultations by contacting clients via phone, email, or online tools, ensuring accurate records and smooth coordination. A Customer Service Representative (CSR) assists customers by addressing inquiries, resolving issues, and providing product or service information, typically through phone, email, or chat, with a focus on maintaining customer satisfaction and resolving concerns efficiently. Both roles require strong communication and organizational skills.

Top Skills

Customer Support

Experience: Less than 6 months

In a customer service role, the process involves receiving inquiries from customers through various channels, listening carefully to understand their needs or concerns, and offering solutions or information to resolve the issue. If the problem is complex, it may be escalated to a supervisor or specialist. The representative may follow up with the customer if further action is needed and ensures satisfaction before closing the interaction, while documenting the details for future reference. Maintaining professionalism, empathy, and clear communication is essential throughout the process to ensure a positive customer experience.

Other Skills

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Santa Cruz, Zambales

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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