GENERAL EXECUTIVE ASSISTANT | ADMINISTRATIVE SUPPORT
Need to optimize your time and focus on other corporate tasks and strategic objectives?
Nearly 4 years of experience in BPO Industry - 1 year as a Customer Service Agent, almost 1 year as a Subject Matter Expert, and eventually promoted as an Acting Team manager for 2 years.
Here's how I will help your business
Calendar and
I will manage your schedules, appointments, and respond to important
Excel
Microsoft Sharepoint
Microsoft Word
Gmail/Outlook
Google Calendar
AIRBNB MANAGEMENT | STR MANAGEMENT | PROPERTY MANAGEMENT
With my nearly 4 years of experience in handling US based Hotels and Casinos, I guarantee you that I have the knowledge and skills to help you manage your business! I will help you with room/apartment reservations, handling guests in room requests like amenities or maintenance issues, review their complaints and feedbacks, and I will also help you to boost your business through effective social media marketing! Here's some of the tools that I have used before:
GSW/LMS System - almost the same functionality with Amadeus CSR
Amadeus - a different Amadeus tool to process housekeeping requests
IBM Maximo - a tool to process maintenance/engineering requests
Avaya
Genesys
Scheduler
Leap/Guest Center
Familiar with Airbnb, VRBO,
Interested to know me more? Let us connect! here are the options to get in touch with me:
Resume:
Message me here<8efe80624d780eba0c6493ec45140364
Whatsapp:
Experience: 2 - 5 years
I had a 3 years total of experience assisting inhouse guests for hotels and casinos all accross US. So, I am very exposed with offshore or back of house workarounds, I am used to handling complaints, concerns, and requests.
Experience: 6 months - 1 year
I am very familiar with hospitality management.
Experience: Less than 6 months
I was an Acting Team Manager from the my previous job and I am very exposed with client meetings, creating reports in Microsoft excel, powerpoint, and/or sharepoint. I used outlook on a daily basis and that is why I have a knowledge on how to manage emails.
Experience: Less than 6 months
I am fast with keyboard typing, I can type 50 or more words in 1 minute.
Experience: Less than 6 months
I am fast at keyboard typing, and I have been a customer support for almost 4 years.
Experience: Less than 6 months
I have a great communication skills
Experience: Less than 6 months
I am very much exposed in Social Media and so I am very updated with the current trends, the social media marketing and strategies to boost the business. I am a small tiktok affiliate myself, and so I know how to maximize the use of platforms.
Experience: 1 - 2 years
I can create and analyze spreadsheets, automate tasks, and manage data effectively.
Experience: Less than 6 months
Fair canva editing skills; I can create new designs for any category.
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