Charm

Customer Service Representative & Admin Support Expert

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

March 31st, 2025 (7 days ago)

Member Since

January 20th, 2017

Profile Description

Professional Virtual Assistant | Customer Service Specialist | Lead Generation Expert
Dedicated and detail-oriented Virtual Assistant with 4 years of customer service experience and 3 years as a freelance VA. Skilled in handling customer inquiries via chat, email, and calls using Zendesk and Freshdesk, resolving complaints, processing refunds, and coordinating with teams to ensure excellent customer support. Experienced in email management, appointment scheduling, data entry, and administrative tasks.
Proficient in lead generation, social media outreach, and engagement, with expertise in tools like Upgrade to see actual info, Upgrade to see actual info, LinkedIn Sales Navigator, and Woodpecker.co. Adept at managing email inboxes, social media accounts, and customer interactions, ensuring smooth communication and brand consistency. Highly organized, adaptable, and able to thrive in fast-paced environments while working independently or collaboratively.
Committed to delivering high-quality support that enhances business operations and customer satisfaction. Ready to take on new challenges and contribute to a dynamic team.

Top Skills

Customer Support » Email Support

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Lead Generation

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Marketing » Email Marketing

Marketing » Telemarketing

Real Estate » Appointment Setting

Customer Support

Customer Support » Sales Support

Office and Administration » Microsoft Excel

Marketing » Video Marketing

Marketing » Direct Mail Marketing

Marketing » Mobile Marketing

Basic Information

Age
29
Gender
Female
Website
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Address
BACOOR CITY, Cavite
Tests Taken
IQ
Score:  105
DISC
Dominance: 13
Influence: 18
Steadiness: 36
Compliance: 34
English
C1(Advanced)
Government ID
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