Customer Support

Overview

Looking for full-time work (9 hours/day)

at $3.20/hour ($633.60/month)

Bachelors degree

Last Active

March 2nd, 2025 (yesterday)

Member Since

January 4th, 2025

Profile Description

I am a second-year college undergraduate of Bachelor of Arts in Communication.I have 1 year and 3 months of experience working in the BPO industry. I spent one year working as a content moderator, where my primary responsibility was to review and ensure that user-generated content on various platforms adhered to community guidelines and safety standards. After that, I upskilled and transitioned to email support. As an email support representative, I am responsible for assisting customers by responding to their inquiries, resolving issues, and providing helpful information in a timely and courteous manner. This role has strengthened my written communication skills and taught me how to effectively handle multiple tasks while maintaining customer Upgrade to see actual info addition to my BPO experience, I have worked as a freelance outbound cold caller, where I contacted potential clients to introduce products or services, generate leads, and set appointments. This role has enhanced my verbal communication skills, negotiation abilities, and resilience in handling objections while maintaining a professional and persuasive approach.Through these roles, I have improved my overall communication skills and learned how to thrive in fast-paced environments. I’m eager to continue developing my skills and contribute to the team and company in any way I can.