Sales Representative, Customer Service Representative

Overview

Looking for part-time work (5 hours/day)

at $2.73/hour ($299.99/month)

Bachelors degree

Last Active

January 11th, 2025 (yesterday)

Member Since

December 31st, 2024

Profile Description

Sales Skills
Persuasion and Negotiation: Ability to influence customers and negotiate favorable terms.
Product Knowledge: Deep understanding of the product or service to address customer needs effectively.
Upselling and Cross-Selling: Identifying opportunities to offer additional or complementary products.
Target Achievement: Consistently meeting or exceeding sales quotas and goals.
Cold Calling: Initiating contact with potential customers to generate leads.
Market Research: Understanding market trends to tailor sales strategies.
Lead Generation and Management: Finding and nurturing potential customers.
Customer Service Skills
Communication: Clear and effective verbal and written communication.
Empathy: Understanding and addressing customer concerns with care.
Problem-Solving: Providing solutions to resolve customer issues promptly.
Active Listening: Attentively understanding customer needs and concerns.
Conflict Resolution: Handling complaints and disputes professionally.
Patience: Staying calm and supportive in challenging situations.
Technical Proficiency: Using CRM software and other tools to manage customer interactions.
Interpersonal and Soft Skills
Relationship Building: Establishing trust and rapport with customers.
Team Collaboration: Working effectively with colleagues to achieve company goals.
Adaptability: Adjusting to different customer personalities and scenarios.
Time Management: Prioritizing tasks to serve customers efficiently.
Resilience: Staying motivated and positive despite setbacks.
Additional Skills
Multitasking: Handling multiple customer interactions simultaneously.
Data Analysis: Interpreting customer data to enhance service and sales strategies.
Cultural Awareness: Serving a diverse clientele with sensitivity and understanding.