Overview
Looking for full-time work (8 hours/day)
at $3.60/hour ($633.60/month)
Bachelors degree
Last Active
January 15th, 2025 (13 days ago)
Member Since
December 30th, 2024
Profile Description
I am compassionate and dedicated on what I do. I work harmoniously, positively and efficiently so I could deliver my output to clients on time as expected. I felt good in helping clients in finding technical solutions. Always willing to learn.
I worked 16 years from China Bank. My roles are the following:
Create monthly report using MS Excel pivot and vlookup.
Handle and involve on bank’s projects.
Lead, mentor, and manage a high-performing team, fostering a collaborative and results-driven work environment.
Process ATM (Automated Teller Machine) Card, Online and Mobile Banking application and maintenance requests from all the branches receive via
Process BIR EFPS (Electronic File Payment System) forms.
Send
Accept calls from clients and branches regarding requests and technical concerns on bank’s products and services automatically routed to our team from bank’s call center.
Top Skills
Customer Support » Email Support
Experience: 10+ years
Aside from phone support, I also assists branches on email support those cannot get through the lines they often sends email concerns and inquiries.
Office and Administration » Admin Data Processing
Experience: 10+ years
My team handles all the applications and request forms form our branches.
Office and Administration » Multitasking
Experience: 10+ years
Multitasking because aside from processing, I do phone calls and email support.
Other Skills
Customer Support » Phone Support
Experience: 10+ years
Ever since, I work our team answer phone call from client and branches inquiries ad concerns on products and services.
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
I do monthly reports that is why I learn how to do pivot and other formulas on MS excel.
Office and Administration » Data Entry
Experience: 10+ years
Process ATM (Automated Teller Machine) Card, Online and Mobile Banking application and maintenance requests from all the branches receive via email.
Office and Administration » Teamwork
Experience: 10+ years
I have been with a team since I start working in the bank. Fulfillment is the name of our team and we are targeting to reach a common goals on our daily task assigned on processing.
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Anao, Tarlac
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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