Marven

Customer Service Representative/IT Helpdesk

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 22nd, 2025 (8 days ago)

Member Since

January 17th, 2017

Profile Description

A dedicated and adaptable professional with extensive experience in customer service, sales, and IT Helpdesk support. Known for excellent communication skills and the ability to resolve complex issues quickly, I have a proven track record of delivering top-notch support that enhances customer satisfaction and drives sales. With hands-on expertise in troubleshooting technical problems, managing client relationships, and guiding customers through product features, I excel at creating a positive customer experience that strengthens brand loyalty. My background in IT has equipped me with strong problem-solving abilities and technical knowledge, enabling me to provide fast, efficient assistance on a wide range of software and hardware issues.

Key Skills:

1. Customer-focused support and relationship management.
2. Technical troubleshooting and IT Helpdesk assistance.
3. Sales strategies to exceed revenue goals.
4. Clear, patient communication with users at all technical levels.
5. Ability to prioritize and handle multiple tasks under pressure.

Top Skills

Marketing » Content Creation » Proofreading

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address: Lapu-Lapu, Cebu

Tests Taken: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0: English
B2(Upper Intermediate)