Eulla

Outsourced Customer Service Specialist

Verified

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

March 17th, 2025 (6 days ago)

Member Since

December 26th, 2024

Profile Description

With nearly 8 years of experience in the BPO industry as a Sales Representative and Customer Service Representative (CSR) for travel accounts, I have honed my expertise in delivering exceptional customer experiences and driving sales growth. I excel in ensuring smooth operations across diverse responsibilities, maintaining a keen eye for detail, and adapting quickly to dynamic environments. My receptive and positive demeanor allows me to embrace new challenges with enthusiasm, consistently exceeding expectations and fostering customer satisfaction.

Top Skills

Marketing » Sales » Order Management

Experience: 2 - 5 years

I possess strong verbal and written communication skills, effectively conveying product benefits and actively listening to understand customer needs and concerns. I am adept at building and maintaining positive client relationships, negotiating terms to achieve win-win outcomes, and managing schedules to prioritize leads and maximize productivity. I am detail-oriented, maintaining accurate records of sales calls and follow-ups, with the flexibility to adapt approaches based on customer feedback and market trends.

Other Skills

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacolod City, Negros Occidental

Tests Taken: IQ
Score: 97: DISC
Dominance: 38%
Influence: 16%
Steadiness: 24%
Compliance: 22%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”