With nearly 8 years of experience in the BPO industry as a Sales Representative and Customer Service Representative (CSR) for travel accounts, I have honed my expertise in delivering exceptional customer experiences and driving sales growth. I excel in ensuring smooth operations across diverse responsibilities, maintaining a keen eye for detail, and adapting quickly to dynamic environments. My receptive and positive demeanor allows me to embrace new challenges with enthusiasm, consistently exceeding expectations and fostering customer satisfaction.
Experience: 2 - 5 years
I possess strong verbal and written communication skills, effectively conveying product benefits and actively listening to understand customer needs and concerns. I am adept at building and maintaining positive client relationships, negotiating terms to achieve win-win outcomes, and managing schedules to prioritize leads and maximize productivity. I am detail-oriented, maintaining accurate records of sales calls and follow-ups, with the flexibility to adapt approaches based on customer feedback and market trends.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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