Technical support , Customer support advisor, sales represen

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

February 6th, 2025 (5 days ago)

Member Since

December 22nd, 2024

Profile Description

It sounds like you have a solid foundation in the BPO industry with a diverse set of skills! You bring a combination of technical expertise and strong communication skills, which is valuable in any customer-facing role. Here's a summary that could highlight your experience and strengths for a resume or interview:
Professional Summary:
I am a dedicated and results-driven professional with over three years of experience in the BPO industry, specializing in billing, technical support, customer service, and customer care advisory. I possess excellent communication skills and am highly proficient in computer applications, enabling me to provide efficient solutions to clients and customers. With a strong work ethic and a focus on customer satisfaction, I have developed the ability to manage complex inquiries and resolve issues while maintaining positive relationships.
Key Skills:
Communication: Clear, concise, and professional in both verbal and written communication.
Technical Support: Adept at troubleshooting and resolving technical issues across various platforms.
Billing: Knowledgeable in handling billing inquiries, discrepancies, and processing payments.
Customer Service: Skilled at addressing customer concerns, providing product/service information, and maintaining customer satisfaction.
Computer Literacy: Proficient in using a wide range of software and systems, including CRM tools, troubleshooting platforms, and Microsoft Office Suite.