At a young age, started working to provide financial needs and strives for her family. Still young but is able to cope up and is open for learning new experiences. A photojournalists way back 2019, an outbound call center agent year 2021, a sales representative/ customer service representative year 2022, and a cold caller for Real Estate year 2023 and is now currently seeking a full time job as a Cold Caller/Customer Service Representative.
Experience: 6 months - 1 year
I worked as a customer support agent for AutoShack, assisting customers from Canada and the US. My main role was to answer calls and emails about auto parts, such as providing product information, helping with orders, and resolving issues like returns or refunds. I also guided customers in choosing the right parts for their vehicles. Working from home, I made sure to stay organized and focused while maintaining a friendly and professional attitude. This experience improved my communication and problem-solving skills, as well as my ability to work independently and meet customer needs effectively.
Experience: 6 months - 1 year
As a Cold Caller in Real Estate for 9 months in a work-from-home setup, my main role was to reach out to potential clients and introduce them to real estate services. I focused on generating leads by calling homeowners or buyers to gauge their interest in selling or purchasing properties. I built connections by listening to their needs, addressing their questions, and providing helpful information. When clients expressed interest, I scheduled appointments for them to speak with agents or take the next steps. This role required strong communication skills, persistence, and the ability to handle rejections professionally.
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