I'm a professional with extensive experience in driving online sales, optimizing user experiences, and managing product listings across multiple platforms. How to improve customer engagement, that made me skilled in using e-commerce tools and ensure seamless online transactions.
I'm passionate about delivering exceptional customer experiences
I'm also a dedicated finance professional with a strong focus on managing and optimizing gap insurance coverage for auto loans accounts. By explaining customer support, explaining policy details, and handing claims to protect clients from potential financial losses due to vehicle depreciation.
Committed to enhancing financial security for customers and ensuring financial security for customers and ensuring the overall success for auto loan portfolios.
Experience: 5 - 10 years
I was one of the pioneers of the team where I've handled insurance for car loans, we process the finalization for clients' documents such as buyers order, bill of sale, transaction history, contracts and etc. All while maintaining high standards of accuracy and customer satisfaction. In order for the team to proceed to the next step to get this finalized. As the department expanded and the team grew, I consistently demonstrated strong multitasking skills by managing an increasing volume of customer inquiries, while supporting my new team members.
Experience: 1 - 2 years
I've handled technical support with amazon where we provided customer support, answering general inquiries, concern, promoting sales of the products and providing customer support by troubleshooting issues.
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