I am a skilled and dedicated virtual assistant and customer support with extensive experience in supporting chiropractors, providing customer service, and providing technical support. Over the years, I have honed my abilities in administrative tasks, communication, and problem-solving across various industries.
Virtual Assistant for Chiropractors: Efficiently managed scheduling, patient communications, and administrative tasks, ensuring smooth clinic operations and excellent patient experiences.
Customer Support for E-commerce: Provided exceptional support by resolving customer inquiries, handling order processing, and ensuring client satisfaction through
Technical Support for Printers and ISPs: Delivered expert troubleshooting and solutions for printers and internet services, resolving technical issues to minimize downtime and enhance customer satisfaction.
I am a fast learner with a strong commitment to quality service and adaptability to new tools and processes, including EHR systems, CRM platforms, and project management tools like Zoho, GHL, and Notion. I aim to deliver value through efficiency, reliability, and customer-focused solutions.
Experience: 2 - 5 years
Troubleshooting & Diagnostics (e.g., Printers, IT Issues) Knowledge of Hardware/Software Support Basic Networking & System Maintenance Remote Desktop Tools (LogMeIn, Splashtop) Documentation & Ticketing Systems
Experience: 1 - 2 years
Multichannel Support (Email, Chat, Phone) Conflict Resolution & Problem-Solving Order Processing, Logistics & Refunds Zendesk Excellent English Communication Skills
Experience: 1 - 2 years
Calendar Management & Appointment Setting for Chiropractors Email Management & Correspondence Data Entry & Organization Project Management Tools (Notion)
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