Donette

Calendar, CRM, Project Management & Appointment Setting, Multichannel Support, T

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

December 14th, 2024 (yesterday)

Member Since

December 14th, 2024

Profile Description

I am a skilled and dedicated virtual assistant and customer support with extensive experience in supporting chiropractors, providing customer service, and providing technical support. Over the years, I have honed my abilities in administrative tasks, communication, and problem-solving across various industries.
Virtual Assistant for Chiropractors: Efficiently managed scheduling, patient communications, and administrative tasks, ensuring smooth clinic operations and excellent patient experiences.
Customer Support for E-commerce: Provided exceptional support by resolving customer inquiries, handling order processing, and ensuring client satisfaction through email, chat, and phone.
Technical Support for Printers and ISPs: Delivered expert troubleshooting and solutions for printers and internet services, resolving technical issues to minimize downtime and enhance customer satisfaction.
I am a fast learner with a strong commitment to quality service and adaptability to new tools and processes, including EHR systems, CRM platforms, and project management tools like Zoho, GHL, and Notion. I aim to deliver value through efficiency, reliability, and customer-focused solutions.

Top Skills

Experience: 2 - 5 years

Troubleshooting & Diagnostics (e.g., Printers, IT Issues) Knowledge of Hardware/Software Support Basic Networking & System Maintenance Remote Desktop Tools (LogMeIn, Splashtop) Documentation & Ticketing Systems

Experience: 1 - 2 years

Multichannel Support (Email, Chat, Phone) Conflict Resolution & Problem-Solving Order Processing, Logistics & Refunds Zendesk Excellent English Communication Skills

Experience: 1 - 2 years

Calendar Management & Appointment Setting for Chiropractors Email Management & Correspondence Data Entry & Organization Project Management Tools (Notion)

Other Skills

Basic Information

Age
35
Gender
Female
Website
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Address
Mina, Iloilo
Tests Taken
IQ
Score:  110
DISC
Dominance: 34
Influence: 10
Steadiness: 34
Compliance: 22
English
C2(Advanced/Mastery)
Government ID
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