Joana

General Virtual Assistant with Experience as an Email Suppor

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

High school diploma

Last Active

March 22nd, 2025 (11 days ago)

Member Since

December 13th, 2024

Profile Description

Highly skilled and results-oriented Email Support Specialist with a proven track record of optimizing email communications and enhancing customer service experiences. Expert in managing high-volume inboxes, ensuring effective prioritization and organization, and delivering prompt, professional support. Known for exceptional attention to detail and a proactive approach to problem-solving.

Core Competencies and Responsibilities:

1. Efficient Inbox Monitoring, ensuring no email goes unnoticed

2. Strong Email Prioritization for timely, effective responses

3. Expertise in Email Organization, streamlining communication flow

4. Consistently delivering Exemplary Customer Support, focused on satisfaction and issue resolution

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

As an Email Support Specialist, I have honed my skills in managing and optimizing email communications to ensure exceptional customer service and efficient workflow. Provided professional and timely responses to customer emails, addressing their questions and concerns with clarity and empathy. Maintained accurate records of customer interactions and solutions, providing valuable insights for future reference.

Other Skills

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Antipolo, Rizal

Tests Taken: IQ
Score: 110: DISC
Dominance: 23
Influence: 25
Steadiness: 41
Compliance: 11: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”