Denelle

E-commerce/SaaS/Healthcare Customer Support/Manager

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelor of Science in Information Technology

Last Active

July 3rd, 2024 (4 days ago)

Member Since

January 11th, 2017

Profile Description

Experienced customer service professional with over 10 years of experience and readiness to take on any team need or customer challenge.
I go above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Customer satisfaction is my top priority, and hopefully creating loyal, returning customers.
Below are some of my core skills as a Customer Service/Admin Support:
* Strong communication skills (verbal and written)* Phone support* Email support* Chat support* Billing, payments and disputes* Order taking and order processing* Customer satisfaction and retention* Lead generation and lead mining* Team management* Coaching and training

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Real Estate » Lead Generation

Office and Administration » Transcription

Basic Information

Age
33
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 43%
Influence: 32%
Steadiness: 13%
Compliance: 13%
English
C1(Advanced)
Uploaded ID
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